S.A.R.A.’s Treasures
THRIFT SHOP SHIFT SUPERVISOR / CAT CARE ASSISTANT
JOB DESCRIPTION / REQUIREMENTS
A Successful Shift Supervisor will demonstrate the ability to:
Work cooperatively and effectively, performing duties necessary to the daily operations of S.A.R.A.’s Treasures. Communicate effectively with the Manager, Assistant Manager
Work cooperatively and congenially, in a supervisory role,
with other employees & volunteers of various ages and backgrounds.
Demonstrate a positive attitude to changes, suggestions, and feedback.
Be courteous and helpful to all donors, customers,
volunteers, employees and all other visitors to the shop. Lift & carry
up to 30 pounds regularly, bend & scoop multiple cat litter boxes, stand for
extended periods of time, climb 3-6 foot ladders to reach items and cats.
Always arrive punctually to work and stay until all
essential work is completed.
Handle cash accurately. Operate a computer, cash register,
credit card machine and other shop equipment effectively.
Ensure shop is kept as clean, neat and safe as reasonably
possible.
Thoroughly learn S.A.R.A.'s mission, and be able to explain
it accurately and with enthusiasm to customers, visitors and volunteers.
Thoroughly learn S.A.R.A.'s Policies and Procedures, and be
able to explain them accurately to volunteers and new employees.
Politely and firmly refer inquiries about unwanted or stray
animals to appropriate agencies/organizations in a prompt and concise
manner.
Recruit and assist in training volunteers. Except in case of
emergency, ensure that volunteers are appropriately trained and of
appropriate age before leaving them alone in the shop for any length of
time.
Remain pleasant and supportive to everyone, while working in
an environment which can be stressful at times.
Demonstrate creative thinking and ability to make both
independent and collaborative decisions. Show initiative and make
suggestions to improve the organization’s efficiency and productivity, while
understanding that not all suggestions are able to be implemented.
Demonstrate an understanding and commitment to the success of SARA and it’s
mission.
Be available and willing to work any day or shift, including
weekends and holidays. Usual schedules are 2 to 5 Six and a half hour shifts
per week. Additional hours or shifts may be required or available
occasionally.
Be available and willing to provide approximately 2 hours of
cat care on Thanksgiving and/or Christmas and be open to work on all other
holidays.
Volunteer for major cleaning and re-organizing projects 1 to
2 times per year.
Be reasonably available to cover shifts in situations of
staff shortages, sick leave, vacation & emergency situations.
Outside of work hours spread the word about our mission to
the public away from work. Be willing to hang posters, put out donation jars
and brochures and maintain them.
Price merchandise for sale in the thrift store using good
judgment about quality and salability without influence of personal taste.
Ask for help/clarification from Manager/Assistant Manager when needed.
Care for shop cats with love and scrupulous attention
to: appropriate feeding, administering medications, proper cleaning of cat
areas (with attention given to all matter coming from litter boxes),
following strict guidelines for cleaning of quarantined cat areas, checking
for signs of illness (including ear mites, fleas, URI (coughing, sneezing,
discharge from eyes/nose), diarrhea, stress etc.). Communicate to
Manager/Assistant Manager any concerns immediately.
Protect shop cats from excessive or rough handling by
customers or children. Protect shop cats from dangerous situations within
all areas of shop and warehouse.
Screen potential cat adopters while conveying S.A.R.A.
policies for adoptions, and communicate effectively with Manager/Assistant
Manager your opinion of a potential adoption.
Dress in casual clothing (with no holes or offensive
messages) appropriate for a retail environment. See dress code for
additional detailed information.
Other duties as assigned by Shop Manager, Assistant Manager or Executive Directors
QUALIFICATIONS:
Good communication skills.
Valid driver’s license with good driving record
Working telephone with message capability
Retail experience.
Owning a functional computer with e-mail capabilities.
Be reasonably proficient with computers and office software.
ASSETS:
Fund raising experience.
Animal care experience
Cell Phone
SARA 056
Revised 01-07-11